Nudge AI

Client
- Nudge
Project type
- Sales Intelligence · AI
What I did
- SaaS
- Agentic AI
- Platform
Year
- 2026
An AI-native sales platform that puts intelligence inside the daily workflow instead of beside it. It enriches CRM data on its own from emails and meetings, reads engagement signals as they happen, and recommends the next action rather than reporting on the last one.
- 01
Sales reps spend their day on administration — data entry, deal updates, logging calls — which is the part of the job that generates no revenue.
- 02
Because the admin is skipped under pressure, the CRM is always behind, and every forecast built on it inherits the error.
- 03
Signals that a deal is going wrong are visible in the correspondence long before they show up in the pipeline, and nobody has time to read for them.
- 04
Follow-ups are missed not through carelessness but because nothing surfaces them at the moment they matter.
- 01
CRM records captured and enriched automatically from the email and meetings that already happen, so the system of record stops depending on discipline.
- 02
Engagement analysed in real time, with at-risk deals raised while there is still time to act on them.
- 03
Next-best actions recommended in the flow of work, turning the tool from a place you report into to a place that tells you something.
- 04
A shift in the team's posture from reactive administration to insight-driven execution — the platform does the recording, the rep does the selling.
A pipeline that stays true
Calls and emails update the record as they happen, so the forecast reflects the week rather than the last time somebody tidied up.
Catching a deal before it goes
Engagement drops on an account and the platform raises it, with the signal that triggered it, while the deal is still recoverable.
Starting the day
The rep opens to a ranked set of next actions drawn from what actually moved, instead of a list they have to assemble themselves.

The day opens on what actually moved: the deals that need defending now, each with the reason it surfaced, rather than a list the rep has to assemble themselves.
Blackmind


